Go to Main Content

.

 

HELP | EXIT

Detailed Course Information

 

Spring 2025
Feb 15, 2025
Transparent Image
Information Select the desired Level or Schedule Type to find available classes for the course.

We would like to inform you that Self-Service Banner (Old) will be removed from MyBallState on May 9, 2025. To avoid interruptions in accessing the services you need, please transition to the updated version of Self-Service Banner as soon as possible. Thank you for your attention to this matter.

ISOM 655 - Quality Management
A study of systems for managing, controlling, and assuring the quality of goods and services using statistical techniques to solve problems and achieve continuous improvement in planning and operations. Special emphasis on total quality management, Six-Sigma, ISO 9000, and Malcolm Baldrige.
3.000 Credit hours
3.000 Lecture hours

Levels: Graduate
Schedule Types: Lecture, Study Abroad, Online Fixed Times (Synch), Online (Asynchronous)

Info Systems/Operatns Mangmt Department

Course Attributes:
STARS: Includes Sustainability

Restrictions:
Must be enrolled in one of the following Levels:     
      Graduate

Prerequisites:


Return to Previous New Search
Transparent Image
Skip to top of page
Release: 8.7.2.4